Frequently asked questions

Purchases, donations, creator earnings and subscriptions have different purposes. Review the price and terms shown for the transaction you are making.

Sign in and open the release’s purchase controls. Review the listed price, compatibility, license and checkout terms before choosing an offered payment method. WreckD uses Stripe and PayPal, but only methods currently available for that checkout are shown. If purchases or a payment method are paused, return later or contact support. Never send card details in comments or messages.

Payment access is granted after the payment provider confirms a successful payment. A checkout return page or an approval screen alone is not proof that fulfillment has completed. Check your Purchases library and the status shown by the provider. Avoid paying again while an existing payment is pending. If the status does not resolve, contact WreckD privately with the order or transaction reference and release name.

Open Purchases & downloads from the account menu while signed into the account used for the purchase. Confirmed purchases appear in that library. Availability still depends on the release’s current status and applicable safety or legal restrictions. A purchase does not authorize redistribution or sharing of the package. If a confirmed purchase is missing, contact support with its order reference.

Contact WreckD through the private contact route and include the order or transaction reference, release name and a clear description of the problem. Do not post payment details publicly or send a full card number, card security code or password. Refund eligibility and handling follow the applicable purchase policy and original payment provider. Your statutory rights are unaffected. Canceling a subscription renewal does not itself issue a refund.

No. A paid-mod purchase provides the license and access described at checkout. A donation to a creator is separate from a mod purchase. Confirmed support paid to WreckD can qualify for the site’s donation-supporter perks, under the supporter rules. A recurring membership renews according to its plan. Check which action you are choosing before paying; one type of payment does not automatically create another.

Use the Creator and earnings areas in account settings to review the current enrollment, terms, private payout setup and review requirements. Paid listings and payouts depend on eligibility and provider availability; submitting a price alone does not enable sales or payouts. Review the displayed fees, recorded earnings and payout rules for your own account. Never place payout credentials or confidential financial details in a public release or profile.