How do I ask about a refund, duplicate payment or billing problem?
In Payments
Contact WreckD through the private contact route and include the order or transaction reference, release name and a clear description of the problem. Do not post payment details publicly or send a full card number, card security code or password. Refund eligibility and handling follow the applicable purchase policy and original payment provider. Your statutory rights are unaffected. Canceling a subscription renewal does not itself issue a refund.
